Reference

Privacy Clarity Before You Join

Q: Can I delete my account data after closing the account?

You can request deletion through live chat, WhatsApp, or privacy@romaslot138.club. Some records may need to stay for payment disputes, fraud checks, tax handling, or lawful requests, and we explain that when replying.

Your romaslot138 account connects live tables, slots such as Caishen Wins, and wallet records from DANA, OVO, GoPay and QRIS, so our Privacy Policy explains what data we…

Account data explainedDANA OVO GoPay QRISCookie choicesPrivacy request path

Explore The Lobby Read FAQ

Privacy Terms Before You Open Account

romaslot138 Service availability depends on jurisdiction. Users are responsible for checking local law before access.

Our policy starts with a simple rule: we ask for data only when it supports your account, wallet, security, or legal checks. When you open an account, we record your phone number, login device, IP region, chosen language, and payment references tied to DANA, OVO, GoPay,

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or QRIS. We do not sell your personal data. We use it to keep your session connected, verify payout requests, answer disputes, and respond to authorities when a lawful process applies. Access to the lobby and any account feature depends on local law and is available
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only where local law permits. You can check saved profile details under Account > Profile, and you can ask us to correct data that is outdated or typed wrongly. If a record must stay for fraud checks, tax, or dispute handling, we explain that before closing
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the request.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

CONTACT ROUTES

Privacy Help Without Waiting Around

Fast privacy help matters when a phone number changes or a device alert looks wrong. We handle privacy questions through live chat, WhatsApp, and [email protected] from 09:00-23:00 WIB. For account-specific requests, head to Account > Help > Privacy Request after login, choose correction, export, deletion, or complaint, then attach a short reason. We verify the request before showing or changing personal data.

Team online

Live chat privacy help

Use live chat for quick privacy questions about cookies, login alerts, or device sessions. Our team is available 09:00-23:00 WIB and may ask you to confirm your phone number before discussing account data.

WhatsApp account checks

Message our WhatsApp line from the number on your account when you need a correction request logged. We match the phone number, ticket time, and last login region before changing personal records.

Email for written requests

Send [email protected] for deletion, export, or complaint requests that need written handling. Include your username, registered phone number, and the request type so we can route it without asking twice.

ACCOUNT CONTROLS

What We Do With Your Data

Privacy is handled inside the same account flow you use for the lobby and wallet. We separate profile data, payment references, game activity, and support tickets so each request reaches the right…

Profile data

We store your username, registered phone number, password hash, language choice, and account status. These records help you log in, recover access, receive security checks, and keep support from discussing your account with the wrong person.

Cookie use

Cookies keep your session active, remember language choice, and measure page errors. You can clear cookies through your browser settings, but you may need to log in again and repeat device checks afterward.

Device security

We record device type, browser, IP region, and login time when you access your account. If a new device appears, we may ask for an extra phone check before showing wallet or profile details.

Payment records

DANA, OVO, GoPay, and QRIS references are stored with transaction time, account name, and status. We use them to match deposits, verify payout requests, and trace disputes without exposing full wallet credentials.

Retention period

Some records stay while your account is active and for a lawful period after closure. We keep only what is needed for security, payment disputes, tax checks, and requests from authorities with proper process.

Change requests

You can ask us to correct a phone number, export account data, or delete records where allowed. Start from Account > Help > Privacy Request, then follow the identity check shown on screen.

Privacy Questions You May Ask First

These answers explain how our Privacy Policy works in day-to-day account use. We focus on data you give us, data created by your device, wallet references from local payment rails, cookie choices, and the steps for requesting changes. If your question involves access, eligibility, or a lawful request, our answer depends on local law and applies only where local law permits.

We collect the details needed to create and protect your account, such as username, phone number, password hash, login device, IP region, and language choice. Wallet references are added only when you use DANA, OVO, GoPay, or QRIS.

We store transaction reference IDs, time, amount status, and account-matching details so deposits and payout requests can be checked. We do not store your full wallet password, PIN, or private app credentials.

Yes. Log in, open Account > Help > Privacy Request, choose correction, and describe what needs to change. We verify your phone number or recent login details before updating records tied to your account.

You can request deletion through live chat, WhatsApp, or [email protected]. Some records may need to stay for payment disputes, fraud checks, tax handling, or lawful requests, and we explain that when replying.

Cookies keep your login session active, remember language settings, and help us find page errors. If you clear browser cookies, the site may ask you to log in again and repeat device checks.

Only staff assigned to privacy, account security, payment checks, or complaint handling can access the request. We limit each case to the data needed, such as phone match, wallet reference, or login record.

Access, eligibility, and account services depend on local law and are available only where local law permits. If a legal restriction applies, we may limit account features and keep related records for required handling.

Privacy Clarity Before You Join

Privacy Help Without Waiting Around

Live chat privacy help

WhatsApp account checks

Email for written requests

What We Do With Your Data

Profile data

Cookie use

Device security

Payment records

Retention period

Change requests

Privacy Questions You May Ask First

01 What personal data does romaslot138 collect when I open an account?

02 How are DANA, OVO, GoPay, and QRIS records handled?

03 Can I ask romaslot138 to correct wrong account data?

04 Can I delete my account data after closing the account?

05 Why does the site use cookies on my device?

06 Who can see my privacy request inside the team?

07 What happens if local law affects account access?

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